Question 1

Do you provide installation at events?

Accepted Answer

Yes! I offer on-site installation for custom balloon designs. Installation availability depends on the size and style of your balloon setup and will be discussed during booking.

Question 2

How is pricing determined?

Accepted Answer

Pricing varies based on the size, design style, color palette, and overall complexity of the balloon installation. Balloon garlands are typically priced by length, so having an idea of your event space helps with accurate quotes.

Question 3

Do you offer delivery or pickup options?

Accepted Answer

Yes. Depending on your selection, balloons can either be installed on-site or prepared for pickup, making it easy to choose what works best for your event.

Question 4

What areas do you serve?

Accepted Answer

Thee Balloon Mom proudly serves Akron, Canton, Cleveland, and surrounding areas. Travel outside these locations may be available upon request.

Question 5

How long do balloons last?

Accepted Answer

Balloon longevity depends on placement and environmental conditions. Indoor balloon installations can last several days to weeks when kept away from heat and direct sunlight. Outdoor setups are more affected by weather and cannot be guaranteed.

Question 6

How long does installation take?

Accepted Answer

Installation time varies based on the size and design of the setup. Most installations are completed efficiently so your event stays on schedule.

Question 7

How are balloons installed safely?

Accepted Answer

Whenever possible, existing structures are used. If needed, removable solutions or free-standing options are available to avoid damage to walls or venues.

Question 8

What is your cancellation or rescheduling policy?

Accepted Answer

For custom installations, rescheduling requests must be made in advance. Deposits are non-refundable but may be transferable depending on notice and availability. Full details are provided at booking.

FAQs

Frequently asked questions